Archive for the ‘Uncategorised’ Category

Covid-19 Update – opening hours as normal

We are continuing to provide our services to clients as normal. The only exceptions to this are the monthly training courses which are cancelled for May due to the current lockdown restrictions

Future training dates are still being scheduled on our website and we continually review these in line with latest official advice. When meeting restrictions are lifted training will resume.

Thank you for your continued custom during this period of uncertainty.

Christmas Holiday office shutdown 2019

The office will be closed from lunchtime on Tuesday 24th December and we will re-open on Thursday 2nd January.

To all our customers, we’d like to take this opportunity to thank you for your custom in 2018 and wish you a Happy Christmas and prosperous New Year.

BuildDesk U software crashing after opening – Microsoft Windows updates

We are pleased to report that Microsoft released updates during the end of August and early September that have now fixed this issue.

BuildDesk U software users who ran Windows updates released on 14/15 August 2019 may have experienced problems with our software crashing after opening. Our initial guidance was that this could be fixed by temporarily uninstalling the latest Microsoft Security update.

Go to Windows Settings>Updates and Security>Windows Update> View update history>Uninstall updates>Microsoft Windows. Select the most recent Security update for Microsoft Windows and then Uninstall program.

This will return your computer prior to the Windows update and the software will run as normal.

Please turn off automatic Windows updates until Microsoft release a patch for this. Updates have now been released.

Apologies to any of our customers who experienced this problem.

 

 

 

Christmas Holiday office shutdown

The office will be closed from lunchtime on Monday 24th December and we will re-open on Wednesday 2nd January.

To all our customers, we’d like to take this opportunity to thank you for your custom in 2018 and wish you a Happy Christmas and prosperous New Year.

Airspaces document added to FAQs

We have had some queries recently regarding how the thermal resistance of various airspaces is calculated and how these airspaces can be entered in the BuildDesk U-value software. We have added a document to explain this on our FAQ page for the U-value software. The document can also be directly downloaded here.

Ecobuild 2016

BuildDesk will be present at Ecobuild 2016 at the Excel centre in London between 8th and the 10th of March. We will be on stand E6045 which we will be sharing with ETU software.

We look forward to seeing you there.

Christmas Holiday office shutdown

The office will be closed from lunchtime on Friday 22nd December and we will re-open on Tuesday 2nd January.

To all our customers, we’d like to take this opportunity to thank you for your custom in 2017 and wish you a Happy Christmas and prosperous New Year.

Carbon Checker 1.8.1.004 released

New version of Carbon Checker released

The new version is 1.8.1.004. It incorporates SBEM 5.2d, so it now supports calculations in Wales. The other main change in this version is that glazing and window settings can be changed globally within a project.

Read more about Carbon Checker

Download the latest version of Carbon Checker (1.8.1.004)

View the release notes for this version of Carbon Checker (pdf)

View the DCLG approval letter for this version of Carbon Checker (pdf)

View the Welsh government approval letter for this version of Carbon Checker (pdf)

View the manual for this version of Carbon Checker (pdf)

Changes to Carbon Checker following release of SBEM 5.2d

Approval of revised Carbon Checker following release of SBEM 5.2d (updated)

A new version of Carbon Checker (1.8.1.004) has been released to support SBEM 5.2d patch 1.

The change from SBEM 5.2b to 5.2d only added features that support calculations in Wales; calculation results in England are unaffected by this version change.

We have had approval for our 5.2d-compliant version of Carbon Checker for use in England and Wales.  

The situation is potentially confusing, so it is summarised below:

England

SBEMApplicabilityAssociated Carbon Checker versionStatus
5.2dCurrent1.8.1.004Approved by DCLG

  

Wales

SBEMApplicabilityAssociated Carbon Checker versionStatus
4.1eNew-build Building Regs. and EPCs: Until 31st July 2014 if work starts on site before 31st July 2015.

Existing building EPCs: Until 31st July 2014, but period of grace until 30th September 2014.
1.7Approved by DCLG
5.2dFrom 1st August 2014 (and see above)1.8.1.004Approved by Welsh government

As well as implementing the change to support SBEM 5.2d, the new version of Carbon Checker lets users globally edit glazing and window settings for a project rather than having to change them individually.